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Our Services

Order Management

Order Management

At Rapid Global, we specialize in helping overseas clients manage their purchasing orders in China. We understand the unique challenges of working with international suppliers and the critical importance of timely delivery and high-quality products. That’s why we provide a comprehensive suite of services to support you throughout the entire procurement process.

From managing your orders and monitoring production progress to verifying manufacturing details and coordinating shipping logistics, we handle every step with precision and care. Our experienced team is dedicated to ensuring your orders are completed efficiently and to your satisfaction, allowing you to focus on scaling your business.

Partner with Rapid Global for your procurement needs in China. With our expertise, attention to detail, and commitment to delivering exceptional service, you can trust us to help your business thrive.

Challenges

Managing your suppliers and your order fulfillment can be a global challenge today, whether you are in wholesale imports, retail consumer goods, brick-and-mortar retail, or hypermarket supply.

There is often no visibility into processes or supplier performance, siloed data and disparate systems make it difficult to communicate and collaborate, and maintaining costs, meeting deadlines, and meeting quality, safety, and regulatory standards is nearly impossible.

With Rapid Global, you can tackle these challenges effectively and ensure seamless operations.

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Financial Impact

  • Higher production costs
  • Greater resource needs
  • Excess inventory from quality issues
  • Revenue loss
  • Increased warranty costs
  • Increased scrap and waste
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Quality Impact

  • Lower product quality leading to recalls and customer complaints
  • Poor decision-making from lack of accurate information
  • Production issues due to supplier change
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Brand Impact

  • Increased supply chain risk
  • Regulatory or customer penalties
  • Brand erosion
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Time Impact

  • Increased time-to-market and production delays
  • Delayed reaction time
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We Help You Manage the Complete Order Fulfillment Lifecycle

You know your performance is only as good as your suppliers’. Non-conforming material and delays can lead to product recalls, higher costs and missed revenue opportunities, compliance violations, and reputational harm.

With Rapid Global's Supplier Management service, you can stay on top of all elements of your supplier management processes, identifying issues as they arise, managing approvals and changes in real-time, and ensuring appropriate supplier performance and quality standards through consistent audits and reviews.

By digitally transforming how you engage with your suppliers at every step, you ensure that every interaction is performed as it should, nothing gets missed or dropped, and continuity of supply is maintained.

Value-Added Services

The Benefits of Rapid Global's Effective Order Management

Lower Cost

Having strong supplier management will enable Rapid Global to find cost savings opportunities in the supply chain. By enabling smooth supplier connectivity and collaboration, it drives a new level of efficiency and productivity.

High Efficiency

It is not a surprise that Rapid Global deals with multiple suppliers and needs to manage them simultaneously. A well-structured supplier management process will allow Rapid Global to manage its many suppliers all at once.

More Transparency

A supplier management system will allow Rapid Global to streamline information and data regarding the life cycle of the suppliers. Additionally, it enables Rapid Global to have transparency with the number and type of suppliers they are engaging with.

Supplier Performance Evaluation

Rapid Global needs to know how its suppliers are performing because its performance is dependent on them. Supplier management will allow Rapid Global to evaluate the suppliers' compliance and provide insights into their performance.

Lower Risk

Efficient supplier management can help Rapid Global find and evaluate the impact of supplier risks and create appropriate risk mitigation measures.

Rapid Global Key Differentiator IT ERP System

Having been e-commerce sellers ourselves, we know what kind of challenges you’re up against. Time is in short supply, and every moving part seems to take your energy away from what’s important: growing your business.

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Your Project Details

  • One place with all the information you’re looking for.
  • Easy access to the status of production, payments, and other details.
  • All updates are live and represent the latest information on hand.
  • Say goodbye to lengthy email exchanges and misplaced attachments.
  • Modernity at its best with everything in one place.

Document Downloads

  • No more attachments lost in your inbox.
  • All invoices and documents available on the Portal.
  • View online or download in PDF format.
  • Speed up your business operations.
  • Access all project-related documents for customs clearance in one place.
  • No waiting for Account Managers in different time zones.
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Status Updates

  • Regular updates on all sourcing and production projects.
  • Notes sent to clients informing them of any developments.
  • Portal supplements communication with your Account Managers (AM), does not replace them.
  • Stay connected with AMs via Whatsapp, Skype, E-Mail, or calls.

Key Dates

All key dates are always available on the Portal, including:

  • Production Completion
  • Inspections
  • Shipment Dates

Plan accordingly with everything in one place.

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Email Alerts

Get real-time email alerts for important project stages, including:

  • When payments arrive
  • When shipment status changes
  • When sourcing or production statuses change